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  • Eassie M

    KAHULUI, HI | 2023 Chevrolet Silverado 1500
    Confirmed Service Review
    January 26, 2026
    Lack of parts availability prolonged repair

    Response from JIM FALK MOTORS OF MAUI

    January 27, 2026
    Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

  • Juan N

    WAILUKU, HI | 2022 Chevrolet 1500 Silverado
    Confirmed Service Review
    January 25, 2026
    Always... EXCELLENT! Treat you like family.

    Response from JIM FALK MOTORS OF MAUI

    January 26, 2026
    Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

  • Martina R

    HANA, HI | 2026 Chevrolet Tahoe
    Confirmed Sales Review
    January 20, 2026
    Dealer was accommodating, signing paperwork felt rushed.

    Response from JIM FALK MOTORS OF MAUI

    January 21, 2026
    We appreciate your thoughtful feedback. While we’re glad the dealership was accommodating, we’ll take note about making the signing process feel less rushed. Thank you for sharing your experience, and we hope to make your next visit seamless.

  • Karol F

    MAKAWAO, HI | 2025 Chevrolet Silverado 1500
    Confirmed Service Review
    January 19, 2026
    Everything good at dealer

    Response from JIM FALK MOTORS OF MAUI

    January 20, 2026
    Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

  • Jezelyn G

    LAHAINA, HI | 2014 Chevrolet 1500 Silverado
    Confirmed Service Review
    January 16, 2026
    It was a longer wait than I expected but my truck is running smoothly so I’ll take the wait over a rush job.

    Response from JIM FALK MOTORS OF MAUI

    January 17, 2026
    We appreciate your honest and positive perspective on your visit. It’s great to hear your truck is running smoothly and the quality was worth the wait. Thanks for your patience, and we look forward to your next stop in.

  • Harold P

    WAILUKU, HI | 2020 Chevrolet 1500 Silverado
    Confirmed Service Review
    December 28, 2025
    I told the Agent my brakes were locking up they got it fixed in a couple of hours

    Response from JIM FALK MOTORS OF MAUI

    December 29, 2025
    Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

  • Joan B

    KULA, HI | 2017 Chevrolet Bolt EV
    Confirmed Service Review
    December 13, 2025
    Rick was welcoming and professional. Providing an estimate and details for the service.

    Response from JIM FALK MOTORS OF MAUI

    December 14, 2025
    Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

  • Luke R

    HANA, HI | 2024 Chevrolet Trailblazer
    Confirmed Service Review
    December 3, 2025
    Friendly staff easy to work with the waiting room was nice clean with a good bathroom. I wish there was a little toy area for young kids, though just a few books in blocks or cars for the small children to play with while we wait would be nice.

    Response from JIM FALK MOTORS OF MAUI

    December 4, 2025
    We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

  • Michelle H

    KIHEI, HI | 2025 Chevrolet Colorado
    Confirmed Sales Review
    November 23, 2025
    I feel I was in a dream. My transaction went so smooth and stress free. Harrison and George are an amazing team. They are living aloha-

    Response from JIM FALK MOTORS OF MAUI

    November 24, 2025
    Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!

  • Wilfred B

    WAILUKU, HI | 2023 Chevrolet Silverado 1500
    Confirmed Service Review
    November 21, 2025
    The wait took longer than what was mentioned for an oil change and tire rotation.

    Response from JIM FALK MOTORS OF MAUI

    November 22, 2025
    We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.