Martina R
HANA, HI | 2026 Chevrolet TahoeJanuary 20, 2026Dealer was accommodating, signing paperwork felt rushed.Response from JIM FALK MOTORS OF MAUI
January 21, 2026We appreciate your thoughtful feedback. While we’re glad the dealership was accommodating, we’ll take note about making the signing process feel less rushed. Thank you for sharing your experience, and we hope to make your next visit seamless.Jezelyn G
LAHAINA, HI | 2014 Chevrolet 1500 SilveradoJanuary 16, 2026It was a longer wait than I expected but my truck is running smoothly so I’ll take the wait over a rush job.Response from JIM FALK MOTORS OF MAUI
January 17, 2026We appreciate your honest and positive perspective on your visit. It’s great to hear your truck is running smoothly and the quality was worth the wait. Thanks for your patience, and we look forward to your next stop in.Harold P
WAILUKU, HI | 2020 Chevrolet 1500 SilveradoDecember 28, 2025I told the Agent my brakes were locking up they got it fixed in a couple of hoursResponse from JIM FALK MOTORS OF MAUI
December 29, 2025Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!Joan B
KULA, HI | 2017 Chevrolet Bolt EVDecember 13, 2025Rick was welcoming and professional. Providing an estimate and details for the service.Response from JIM FALK MOTORS OF MAUI
December 14, 2025Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!Luke R
HANA, HI | 2024 Chevrolet TrailblazerDecember 3, 2025Friendly staff easy to work with the waiting room was nice clean with a good bathroom. I wish there was a little toy area for young kids, though just a few books in blocks or cars for the small children to play with while we wait would be nice.Response from JIM FALK MOTORS OF MAUI
December 4, 2025We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.Cromwell B
LAHAINA, HI | 2022 Chevrolet 1500 SilveradoNovember 14, 2025Braden is such a good customer serviceResponse from JIM FALK MOTORS OF MAUI
November 15, 2025Thank you for your kind words! Braden will be delighted to hear your praise, and we look forward to continuing to provide excellent service.Joann E
KIHEI, HI | 2024 GMC CanyonOctober 20, 2025Service personnel are very professional and full of informationResponse from JIM FALK MOTORS OF MAUI
October 21, 2025Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!Ralph S
KIHEI, HI | 2024 Chevrolet ColoradoOctober 16, 2025Best dealership in MauiResponse from JIM FALK MOTORS OF MAUI
October 17, 2025That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!Justin S
KAHULUI, HI | 2021 GMC CanyonOctober 15, 2025I brought my truck in because the key wouldn’t come out and wouldn’t start. I was told the issue and paid $1300 to get it fixed, only to have the same thing happen a week laterResponse from JIM FALK MOTORS OF MAUI
October 16, 2025Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.Rick J
MAKAWAO, HI | 2024 GMC HUMMER EV SUVSeptember 29, 2025Best place to buy a truck on MauiResponse from JIM FALK MOTORS OF MAUI
September 30, 2025Thank you! We’re honored to be your go-to place for trucks. We appreciate your support and look forward to helping you again in the future!